Helpdesk & Support
One number or email for every IT problem. We answer fast, fix it right, and document everything.
Managed IT for small business
IT that answers
when you call.
Flat-rate managed IT, 24/7 monitoring, and a helpdesk where you talk to a person — not a ticket queue. We keep your business running so you can run your business.
- Flat monthly pricing, no surprises
- Under 15-minute response, business hours
- Monitoring that pages us — not you
All systems monitored
Uptime this month99.9%
Avg. first response11 min
Fixed same-day87%
Devices protected24/7
A real dashboard behind the scenes — your gear, watched around the clock.
24/7Monitoring & patching
Flat-ratePer-device pricing
15 minResponse during business hours
100%Human support
Services
Everything your IT department would do.
One predictable monthly bill covers it all — monitoring, support, security, and the boring-but-critical stuff nobody has time for.
24/7 Monitoring
Servers, workstations, backups, and network watched around the clock. Most problems get fixed before you notice.
Security & Compliance
Patching, endpoint protection, phishing defense, and the policies that keep auditors — and criminals — happy.
Backup & Recovery
Automated, tested, offsite backups. When ransomware or a bad day hits, we restore — usually same day.
Cloud & Microsoft 365
Email, files, and collaboration set up and managed right — licensing, migrations, and daily care included.
Network & Wi-Fi
Firewalls, switches, and Wi-Fi that just work — designed, installed, and managed for your space.
How It Works
Onboarded in days, not months.
1
Free IT audit
We look at what you have, find the risks, and give you a plain-English plan — no obligation.
2
Onboarding
We install monitoring on every device, document your network, and lock down the basics. Minimal disruption.
3
Monitor & support
We watch everything 24/7 and you get a direct line for any issue. Monthly reports show what we did.
Why Greenwood
A small team with your name on speed dial.
Most IT firms sell you a contract and hand you a ticket queue. We're a small shop on purpose: when you call, you get the person who actually knows your network — every time.
We believe IT should be boring. Our job is to make sure you never think about your computers, your backups, or your email — because they just work.
Talk to Us- Flat monthly pricingPer-device, all-inclusive. No billable hours, no surprise invoices.
- Documentation is yoursEvery password, config, and decision recorded and handed over if you ever leave.
- No lock-inMonth-to-month. We keep clients by being good, not by contract clauses.
- Security firstPatching, MFA, and backups on day one — before anything else.
Contact
Let's look at your IT.
A free audit takes about an hour and you'll get a written assessment — keep it even if you don't hire us.
- [email protected]
- (555) 000-0000
- Based in the United States — serving clients anywhere
Ready when you are.
Tell us a little about your business and we'll get back to you within one business day.
Request a Free AuditPrefer email? [email protected]